Live production status, on every order
DOTS shows where your order is in the workflow and highlights the checkpoints that impact dates. The stage tracker mirrors what our teams see internally, so you always know what’s next.
Key dates
Estimated ship and production dates are visible alongside blockers that could affect timing.
Artwork checkpoints
See proof status and whether artwork is received and approved, with fewer back-and-forth emails.
At-a-glance
What you can do in DOTS
DOTS is built for self-service. Make common changes directly on the order and see updates flow into DMS without waiting.
Control per order
- Edit product/SKU and quantities by line item
- Edit designs and colorways by line item
- Remove line items and update ship method/address
Visibility
- Previous designs or colorways with images and proofs (if available)
- Past orders and invoices
- Current production status
Cancelations
Cancel eligible orders directly in DOTS and keep a clear audit trail of requested changes.
Instant sync to DMS
Changes communicate directly with our Dubow Management System so updates flow into production quickly.
See DOTS in action
DOTS is designed to eliminate status emails and make order changes simple.
Email alerts that prevent surprises
DOTS sends alerts two days before production when something could jeopardize ship dates, so you can resolve it early.
Why it matters
These reminders help clear blockers before they delay production, so orders stay on track.
FAQ
Common questions about DOTS access, updates, and support.