Dubow - DMS

One system for the entire decorated-order lifecycle

DMS was built in-house to manage the realities of contract decorating: multiple decoration methods, mixed fulfillment, complex purchasing rules, and fast-moving production queues. It centralizes the workflow so teams aren’t stitching together spreadsheets, emails, and disconnected tools.

Workflow-driven

Routes orders through art, purchasing, production, QA, and shipping using clear states and handoffs.

Automation-first

Reduces manual re-entry by validating inputs, generating downstream work, and standardizing output.

System at a glance

Order intake and validation
Artwork + decoration routing
Purchasing + inventory logic
Production scheduling and queues
Shipping + invoicing signals

Typical outcomes

Fewer bottlenecks through clearer handoffs

Better visibility into status and exceptions

More consistent data for downstream accounting

How it connects

DMS sits in the middle of your order ecosystem. It normalizes incoming order data, drives internal execution, and publishes clean status updates to customer-facing systems.

Inputs

APIs, portals, EDI/POs, and internal entry

DMS Core

Validation, routing, purchasing rules, queues, and automation

Outputs

Production tasks, labels, shipments, invoicing signals, and status updates

DOTS Portal Integration Docs

Single source of truth

One place to view status, exceptions, and what’s needed next—across teams.

Core capabilities

Validation & consistency

Enforces required fields, sizing rules, and decoration-specific requirements before production starts.

Queues & scheduling

Turns orders into actionable work with predictable handoffs between art, production, QA, and shipping.

Purchasing logic

Supports contract purchasing models, inventory availability, and vendor-specific ordering workflows.

Fulfillment-aware

Tracks packing, partial shipments, multi-drops, and status updates all the way to delivery.

Operational visibility

Makes exceptions obvious so teams can resolve issues before they become missed deadlines.

Repeatable programs

Built for ongoing customer programs, reorders, and consistent execution across teams.

Modules that map to how Dubow works

DMS is organized around real operational responsibilities, not generic ERP categories.

Centralized order creation, customer rules, default behaviors, and consistency checks before work begins.

Manages design assets, locations, colorways, and routes the order to the correct decoration path.

Tracks vendor ordering needs, receipt status, backorders, and ensures production has what it needs.

Converts order details into actionable work, supports checkpoints, and provides visibility on where items are stuck.

Drives fulfillment steps, captures shipment events, and prepares clean downstream data for accounting systems.

Why this structure works

Matches teams

Each area aligns with who owns it operationally.

Reduces handoff friction

Clear responsibilities, fewer “who owns this?” moments.

Built for customization

Rules can evolve as programs and integrations change.

Want to see the customer side?

DOTS exposes status and actions externally.

Explore DOTS

Security & reliability

DMS is designed to be dependable under real production pressure—where timing, data accuracy, and traceability matter.

Role-based access

Keeps sensitive actions and data scoped to the right teams and responsibilities.

Auditability

Tracks key changes and status transitions to support accountability and troubleshooting.

Operational resilience

Designed for high-throughput workflows with predictable performance requirements.

Safe integration points

Consistent structures so external systems receive clean, validated data.

Where it shines

Exception handling (missing info, art holds, purchasing delays)

Visibility for “what’s next” across teams

Repeatable program execution at scale

Looking to integrate?

Use our API + webhooks to submit orders and receive status updates.

View Integration Docs

FAQ

DMS is purpose-built for contract decorating operations. It can complement an ERP by ensuring order and production data is consistent before it reaches accounting.

DOTS is the customer-facing portal. It exposes status, tracking, and self-service actions while DMS remains the internal system that drives execution.

Yes. Integrations can submit orders through the API and receive ongoing updates through webhooks, reducing manual order entry and speeding up execution.